Have a question?

1.    Create your account on Reo.pl. Click "Register" and go to the form. Fill in all the required fields, read the regulations and approve the consents. Send the registration form. We will send an activation link to your e-mail address provided during registration. Click on the link in the email and go to Reo.pl. (if you cannot find the e-mail with the activation link, check the spam).
   
   2.    If you already have an account on Reo.pl. log in using the email and password. If you do not remember your password, use the "Forgot your password" option to receive a link to change your password. In case of problems with logging in, please contact our team via the "Contact" page.
   
   3.    If you have logged in to the Reo.pl, you already have access to offers and you can post your offers. In the "My Account" panel you can see all reserved offers. Check by clicking on "My Account" in the main menu.

4.    In the "My Account" panel there are all offers - reserved and issued by you.

5.    You can edit and change your offers depending on your needs and market situation, as long as another customer does not book it earlier.

6.    In the "My account" panel you can change your password, check your data and log out.

"Contract Balancing Cost” – the costs of commercial balancing and performance of contracts concluded between producers and customers, resulting from differences between the production and consumption curves occurring in each hour of each contract period.

If you want to receive an offer for the purchase of green energy, register on Reo.pl and choose the offer of producers or submit your own offer for the purchase of energy. You can also send an inquiry to:

sales@reo.pl

Prepare the following information that is necessary to prepare a price offer:

• Until when is your current electricity sales contract valid?
• How much electricity do you use monthly (in the case of variable consumption, provide information on annual consumption)?
• What tariff group do you currently have?
• How many PPE points do you have?
• Does the above consumption apply to all PPE points?
• Do you intend to reduce or increase the demand for electricity during the year?
• Do you have your own source of electricity generation from RES? If so, what is the power and type of this installation?

Remember!

Check the contract termination period with your current electricity supplier.

Changing the seller lasts 21 days, Reo.pl takes care of all the formalities. All we need is a signed power of attorney.

Settlements for the electricity consumed are made on the basis of indications of metering and billing systems provided by the DSO, in the adopted settlement period or according to the forecast electricity consumption for the Customer.

The cogeneration fee is part of the distribution fee and is not related to the purchase of electricity. These funds are used to support high-efficiency cogeneration.

Please submit any complaints regarding invoices to the following e-mail address: reo@reo.pl

We sign contracts with clients electronically. You can choose from three options: qualified electronic signature, signing the document by a trusted profile or by the Autenti platform.

The invoice can be paid in any way, using electronic banking or a traditional postal transfer. The account number and payment date are on the invoice.

The OZE fee is part of the distribution fee and is not related to the purchase of electricity. These funds are used to support renewable energy sources.

You will receive information about payments and the current balance via e-mail. Please direct questions regarding the balance to reo@reo.pl

Invoices will be sent by Reo.pl once a month or in other periods agreed by the parties. You will receive them in an electronic version to the e-mail address provided during registration.

"Contract Balancing Cost” – the costs of commercial balancing and performance of contracts concluded between producers and customers, resulting from differences between the production and consumption curves occurring in each hour of each contract period.

Terms of sale of energy from OZE on Reo.pl.

You should have the status of Electricity Producer and have a registered business activity.
The energy buy-back itself will be possible if you have a one-way meter.
If you have a two-way meter, it is impossible for us to purchase electricity alone. Then we will conclude a contract with you for the purchase and sale of electricity.

Below is a set of necessary data to prepare an offer:

• Information on the sale of electricity
• Until when is your current contract for the sale of electricity valid?
• How much electricity do you use monthly (in the case of variable consumption, provide information on annual consumption)?
• What tariff group do you currently have?
• How many PPE points do you have?
• Does the above consumption apply to all PPE points?
• Do you intend to reduce or increase the demand for electricity during the year?
• Do you have your own source of electricity generation from RES? If so, what is the power and type of this installation?
• Information on the purchase of electricity
• What type of installation do you have?
• What is the power of your installation?
• How many PPE points do you have?
• What is the electricity consumption for your own installation?

Renewable Energy Market - Reo.pl is an expert in the field of electricity trading, 100% derived from renewable energy sources.

We belong to a capital group consisting of Polska Grupa Biogazowa and Enerco, which produce green energy based on their own biogas plants, PV farms and wind installations. We have been operating on the Polish market since 2007.

Polska Grupa Biogazowa is a leader in the production of renewable energy from biogas in Poland and a supplier to international markets of innovative technologies using intelligent IT systems that support the production of green energy.

We sign contracts with clients electronically. You can choose from three options: qualified electronic signature, signing the document by a trusted profile or by the Autenti platform.

You will receive information about payments and the current balance via e-mail. Please direct questions regarding the balance to reo@reo.pl

After booking the selected offer, you will receive an e-mail confirming the booking. Then, within 24 hours (excluding weekends and holidays), our Advisor will contact you and provide you with all the necessary information and send you a contract to sign. The agreement will be in electronic form, and it will be possible to sign it using a trusted profile, a qualified electronic signature or the Autenti® Platform - the choice is up to you. You have 48 hours to sign the contract and send it back to the Advisor. Then, after the contract is verified by the Reo.pl team, you will receive confirmation of completion of the formalities and the contract also signed by us.

The energy you produce and feed into the distribution network will be settled at the market price or at the price from the selected offer on the Reo.pl platform.

The producer is billed according to the actual production of electricity, using the prices and fee rates specified in the Agreement. The electricity production volume should be estimated as precisely as possible over the entire duration of the contract. Reo.pl will balance the difference.

If you produce more electricity than indicated in the offer, the surplus you produce will be billed at the agreed price. We guarantee the balancing of your contract.

"Contract Balancing Cost” – the costs of commercial balancing and performance of contracts concluded between producers and customers, resulting from differences between the production and consumption curves occurring in each hour of each contract period.

A prosumer is an end user who generates electricity from renewable energy sources in micro-installations with a capacity of up to 50Kw.

If you are a Prosumer and want to sell surplus electricity produced, please read the information below.

Check on our calculator whether in your case the sale of surplus electricity produced will be profitable (generation should be on average 50% higher than consumption).
The status of the Producer is necessary (each Prosumer has the option to depart from the prosumer system). If you would like to change the rules of settlements with the current seller and move away from the discount or net-billing system, it will mean that: the generation of electricity will constitute a business activity, surplus electricity generated will constitute revenue within the meaning of the Income Tax.
If you currently have a comprehensive agreement, the departure from the prosumer status implies the need to separate the comprehensive agreement into a sales agreement and a distribution agreement.
Check in the calculator how much you can earn on the energy produced.

If you want to know the current offer for the purchase of electricity, register at Reo.pl and select the End Users' offer or submit your energy sale offer. You can also send an inquiry to sales@reo.pl.

Prepare the following data:

• What type of installation do you have?
• What is the power of your installation?
• How many PPE points do you have?
• What is the electricity consumption for your own installation?

Renewable Energy Market - Reo.pl is an expert in the field of electricity trading, 100% derived from renewable energy sources.

We belong to a capital group consisting of Polska Grupa Biogazowa and Enerco, which produce green energy based on their own biogas plants, PV farms and wind installations. We have been operating on the Polish market since 2007.

Polska Grupa Biogazowa is a leader in the production of renewable energy from biogas in Poland and a supplier to international markets of innovative technologies using intelligent IT systems that support the production of green energy.

We sign contracts with clients electronically. You can choose from three options: qualified electronic signature, signing the document by a trusted profile or by the Autenti platform.

A network failure should be reported under the emergency number 991. The free telephone number of the Energy Emergency Service for reporting a power failure is available 24 hours a day, 365 days a year, for all residents of Poland - regardless of the area of ​​operation of the Distribution System Operator. The seller is never responsible for the failure to supply energy, but the distributor.

Invoices will be sent by Reo.pl once a month or in other periods agreed by the parties. You will receive them in an electronic version, sent to the e-mail address provided during registration.

You will receive information about payments and the current balance via e-mail. Please direct questions regarding the balance to reo@reo.pl

The invoice can be paid in any way, using electronic banking or a traditional postal transfer. The account number and payment date are on the invoice.

If you have decided to join us, we must report the "supplier switching procedure" (regardless of whether you are a producer or a consumer), which, in accordance with the applicable Energy Law, lasts 21 days. In addition, we will also change the Balancing Responsible Entity (BRO) for the generator. If you continue to use the Reo.pl platform, your contract may come into force even the next day. We will carry out all the formalities for you, and your contract will come into force at the beginning of the next month after the successful supplier switching procedure.

A network failure should be reported under the emergency number 991. The free telephone number of the Energy Emergency Service for reporting a power failure is available 24 hours a day, 365 days a year, for all residents of Poland - regardless of the area of ​​operation of the Distribution System Operator. The seller is never responsible for the failure to supply energy, but the distributor.

A fall-back supplier is a supplier who has an agreement with the operator of the distribution system to which the customer is connected and who has a published price list for fall-back sales. If you lose your supplier, the sale of energy will automatically take place through the backup supplier. However, one should remember about the high prices of electricity under the reserve sale, because their amount is not regulated anywhere. Therefore, energy prices in the case of reserve sales are several times higher than in the case of ordinary energy sales. The prices of energy for the reserve sale are published by the reserve sellers on their websites.

The backup vendor will provide you with the energy. Backup sales is the sale of electricity to an end user connected to the distribution network by the backup supplier in the event of cessation of electricity sales by the existing supplier, performed on the basis of a sales contract or a comprehensive contract.

• Prepare last year's invoices. 

Compare consumption in summer and winter. Check what the power consumption looks like during the day and during the week.

• Choose an offer with a fixed price or a variable price shaped by the market

An offer with a fixed electricity price throughout the duration of the contract protects the business against the effects of an increase in electricity prices on the power exchange. Allows you to predict the amount of energy bills.

Settlement based on the current quotations of the Polish Power Exchange (RDN).
The price of energy is shaped by the market. The offer is recommended for companies where energy consumption is uneven or not fully predictable over time. Balancing is carried out by the Seller (risk of discrepancies between the volume of energy estimated by the End User  and finally consumed by him).

• Choose energy from renewable sources (OZE), join conscious entrepreneurs and counteract such threats as global warming and carbon footprint

Polska Grupa Biogazowa and REO guarantee 100% OZE energy. We are a leader in the production of renewable energy from biogas in Poland. We have our own infrastructure to generate electricity from biogas and wind.

• Read the contract and sign it

The contract should be accompanied by a power of attorney on the basis of which we will arrange all formalities. In Reo, this is done remotely. Our advisor will always answer your questions.

1. Change of seller     

The new offer will be valid only after the expiry of the notice period or the end of the contract with the current seller. Thus, the continuity of energy sales is maintained.
In the case of the first change of supplier, a comprehensive agreement is terminated on behalf of the End User, i.e. it covers both the terms of sale of electricity and the provision of distribution services.
After termination of the comprehensive agreement, in addition to a new sales agreement with the selected supplier, an agreement with the distribution system operator is concluded on behalf of the customer for an indefinite period (it is not necessary to terminate and re-conclude it when changing suppliers).

• Settlement with the previous electricity supplier

Settlement with the current seller based on meter readings is the last stage of the process. The reading of the meters is made by the local Distribution System Operator on the date of entry into force of the new sales contract (maximum within 5 days from that date).
All formalities on behalf of the End User are handled by REO. The End User does not incur any additional costs for changing the supplier. With the first change of energy supplier, the entire process takes 21 days. We keep our customers informed about the seller change statuses.

The electricity supplier is the distribution system operator (OSD).

The seller is the entity responsible for the sale of energy that uses the infrastructure of the distribution system operator (OSD). You can change your energy supplier.

Yes. Changing the supplier is a free procedure. The procedures are simplified and are limited to the transfer of the power of attorney to the new supplier, who takes care of the formalities for us. The duration of the entire process is 21 days.

"Contract Balancing Cost” – the costs of commercial balancing and performance of contracts concluded between producers and customers, resulting from differences between the production and consumption curves occurring in each hour of each contract period.

Prices of the Balancing Market (RB) can be checked on the website of Polskie Sieci Elektroenergetyczne - https://www.pse.pl/obszary-dzialalnosci/rynek-energii/ceny-i-ilosc-energii-na-rynku-bilansujacym
TGE prices can be checked on the website of the Polish Power Exchange - https://tge.pl/energia-elektryczna-rdn

The Day-Ahead Market (RDN) is one of the markets operating within the Polish Power Exchange (Towarowa Giełda Energii - TGE). The main product traded on the DAM is the physical delivery of electricity on the next day. Trade takes place mainly between electricity producers and trading companies or large consumers.
On the RDN it is possible to trade not only on the Polish market but also on the international market. Fixing I refers to the Polish market, and Fixing II to the international market.
As the name suggests, purchase and sale offers on the DAM are submitted one day before the physical delivery of electricity. Quotations, i.e. setting prices on the DAM according to Fixing I takes place between 8:00 and 10:30 from Monday to Sunday, and the final prices are published at the end of the quotation at 10:30. This means that on Monday at 10:30 am the prices valid for Tuesday are published, etc. The price is determined on the basis of electricity purchase and sale offers.

The Balancing Market (RB) is a technical market where production and demand are balanced and physical performance of energy purchase/sale agreements concluded by participants is ensured.
The entity responsible for the functioning of RB is Polskie Sieci Elektroenergetyczne (PSE), which acts as the Transmission System Operator in Poland.
The price of electricity on the Balancing Market is shaped on the basis of the offers of energy producers and large consumers.
We distinguish:
•  the settlement price of the CRO sales deviation - this is the price of electricity purchased from PSE on the RB
•  the settlement price of the CROz purchase deviation - this is the price of electricity sold to PSE on the RB

The formed prices are hourly prices, which means that the price of electricity is shaped separately in each hour of the day. You can easily check the prices on the website of Polskie Sieci Elektroenergetyczne - https://www.pse.pl/obszary-dzialalnosci/rynek-energii/ceny-i-ilosc-energii-na-rynku-bilansujacym
Electricity prices are determined on the basis of CROs - the settlement price of the sales deviation, applicable on the Balancing Market (RB) at h [PLN/MWh], settled according to the actual hourly consumption plus a fixed fee, which includes the cost of purchase and redemption of Certificates of Origin, excise tax and margin.

No, the floating price means that the following will be used to settle the contract:

- hourly price (CROsh), applicable on the Balancing Market (RB) [PLN/MWh], increased by the established margin, taking into account the costs of balancing, the cost of purchase and redemption of Certificates of Origin and the excise tax.

or

- TGE hourly price, according to Fixing I on the Day-Ahead Market [PLN/MWh], increased by the established margin, taking into account the costs of balancing, the cost of purchase and redemption of Certificates of Origin and the excise tax.

Settlement based on the above prices will be implemented according to the actual hourly consumption (consumption) of electricity by the End User.

The cogeneration fee is part of the distribution fee and is not related to the purchase of electricity. These funds are used to support high-efficiency cogeneration.

The capacity fee is part of the distribution fee and is not related to the purchase of electricity. These funds are allocated to the maintenance and development of generation capacity in the power grid. The amount of the capacity fee is determined by the Energy Regulatory Office. By September 30 of each year, the rates for the next calendar year are announced.

On the Reo.pl platform, we sell only green energy that comes from producers who have their own OZE installations.

Electricity is sold via Reo.pl with OZE guarantees of origin. This is a document that confirms that electricity was generated from renewable energy sources.

Reo also has its own quality mark and 100% guarantee of origin of renewable energy, which it makes available to its customers.

A network failure should be reported under the emergency number 991. The free telephone number of the Energy Emergency Service for reporting a power failure is available 24 hours a day, 365 days a year, for all residents of Poland - regardless of the area of ​​operation of the Distribution System Operator. The seller is never responsible for the failure to supply energy, but the distributor.

A fall-back supplier is a supplier who has an agreement with the operator of the distribution system to which the customer is connected and who has a published price list for fall-back sales. If you lose your supplier, the sale of energy will automatically take place through the backup supplier. However, one should remember about the high prices of electricity under the reserve sale, because their amount is not regulated anywhere. Therefore, energy prices in the case of reserve sales are several times higher than in the case of ordinary energy sales. The prices of energy for the reserve sale are published by the reserve sellers on their websites.

The PPA is concluded between the electricity producer and the consumer or seller, usually in the case of financing the construction or ongoing operation of units generating electricity from renewable sources.